FAQ

Fit & Installation

Will Sunziro obstruct my vision while driving?

Our perforated mesh fabric allows visibility through the shade while reducing glare—but depending on lighting, tint and viewing angle, some visual limitations may still occur. Always ensure your blind spot remains visible. It’s best to remove the shades if visibility is compromised.

Do Sunziro fit perfectly?

Each shade is custom-designed for your vehicle make, model and year. While we aim for a snug fit, minor gaps may be visible due to your car’s window frame design. If you need clarity on fit for your specific model, just reach out to us.

Can I wind down my windows with Sunziro installed?

Yes—windows can be lowered up to halfway (approximately 70 km/h or 35 mph). We advise against fully lowering windows while driving to maintain shade alignment and prevent any damage.

Mounting Requirements

Does my vehicle need magnetic mounts or clips?

If your window frame doesn’t contain exposed metal, magnetic mounts will be needed (these are included free with your purchase where required). Models tagged with an asterisk (*) in the listing indicate models that require magnetic mounts. Port windows and rear screens may use non-adhesive clips instead. Contact us if you’re unsure we’re happy to help.

Can I still use factory built-in shades with Sunziro?

Sunziro are generally designed to fit windows without factory shades. If you have existing built-in sun shades, please send us photos—depending on your vehicle, compatibility is sometimes possible.

How do I remove adhesive magnetic mounts without damaging trims?

These use automotive-grade 3M tape and are usually removed safely by pulling gradually, ideally on a warmer day. Any residue can be wiped off using an alcohol wipe. Outcomes may vary depending on existing trim condition.

Materials & Warranty

What are Sunziro made of?

The shade frame is high-strength memory steel embedded with magnets. The mesh fabric is tear-resistant polyester with UV protection—there’s no PVC, ABS or flame retardants.

Are Sunziro durable and fade-resistant?

Installed inside your vehicle, Sunziro are designed to resist stretching, fading or warping. They come with a 1-year warranty covering workmanship and fabric fading only.

Returns, Repairs & Replacements

What if the shade doesn’t fit my window frame?

First, we’ll check if the wrong shade was sent or if installation was correctly followed. You may be asked for photos to help with diagnosis. If we can’t resolve it via support, we’ll offer an exchange or full refund under our Fitment Guarantee.

What should I do if my shade is damaged or faulty?

Contact us within 30 days with photo evidence of the issue. Do not use or attempt to install the product further. We’ll assess and arrange a prepaid return label if the fault is approved. We’ll not send replacements until the original shade is received.

I ordered the wrong shade—can I exchange it?

Provided the item is unused and returned in original condition (including packaging and protective film), we can process an exchange or refund. Customers are responsible for return postage. Please contact us within 30 days of purchase.

Do you replace lost or bonus items?

Unfortunately, we cannot replace items that were free or part of a promo, nor those lost in transit or still listed as shipped. The original order policy applies.

More Info

What if I need help picking the right shade for my car?

Check the product listing for fit photos or messaging indicating required clips/mounts. If unsure, send us year/make/model details and we’ll double-check for you—our support team is here to ensure your shade fits perfectly.

Where can I get installation help?

Installation guides and troubleshooting videos are included with your order. If you need extra help, send photos of your vehicle and shade—our team will walk you through any adjustments. You can also visit our Silverwater, NSW warehouse for free installation.

Need more help? You can always email us or use the contact form at contact. We aim to respond within 3 business days.

Drive comfortably—and keep your car cool! With Car Shades AU, you're in safe and cool hands.