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Privacy Policy

1. Introduction

At Car Shades AU, protecting your privacy and securing your personal information is our highest priority. This policy explains what information we collect, how we use it, and your rights and choices.

2. Information We Collect

  • Personal Information: Name, email address, postal address, phone number—collected when you place an order or register an account.
  • Order Information: Details of your purchases including product type, shipping address, and payment method.
  • Device & Usage Data: IP address, browser type, pages visited, products viewed, time spent on site—collected via analytics tools and cookies.

3. How We Use Your Data

We process your personal data to:

  • Fulfil orders, manage payments, handle returns or exchanges.
  • Communicate with you about orders, support inquiries, or updates.
  • Send marketing or promotional offers, only if you have opted in.
  • Monitor website performance and usability to improve experience.
  • Protect against fraud and maintain system security.

4. Legal Basis (where applicable)

We rely on legal grounds such as:

  • Contractual necessity (for order fulfilment).
  • Consent (for email marketing).
  • Legitimate interest (for analytics, fraud prevention, customer service).

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Provide necessary site functions (shopping cart, login).
  • Analyse website usage and improve performance.
  • Serve marketing content (where consented).

You can manage cookie preferences through your browser or during checkout.

6. Marketing Communications & Opt‑Out

You can unsubscribe from marketing emails at any time by clicking “unsubscribe” in the email or contacting us. We do not send marketing messages without your permission.

7. Your Rights in Australia

Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Ask us to delete your personal data.
  • Withdraw your consent for marketing communications.

Contact our Privacy Officer at [your email] with relevant identification and details to exercise these rights.

8. Data Sharing with Third Parties

We may share your information with:

  • Service providers for order processing, payment gateways, shipping, and fraud detection.
  • Legal or regulatory bodies if required by law.

We do not sell your personal information to third parties.

9. Data Retention & Deletion

We retain your personal data as long as required for business or legal purposes. Upon request, we will delete your personal information in line with applicable laws.

10. International Transfers

Some service providers (e.g., payment processors, cloud storage) may be located overseas. We ensure appropriate safeguards are in place when transferring your data internationally.

11. Security Measures

We implement industry-standard security practices to protect your data. However, no system is completely secure. In the event of a data breach affecting personal information, we will notify you in accordance with legal requirements.

12. Policy Updates

This policy may be revised periodically. Any updates will be posted on this page with a new effective date. We encourage you to review this policy regularly.

13. Contact Information

If you have questions, concerns, or wish to exercise your privacy rights, please reach out to us: